✨ GENERAL
Do you travel to clients?
Yes! I’m a fully mobile artist and will travel to your location. Travel fees may apply depending on distance and parking requirements.
What services do you offer?
I provide makeup and hairstyling for weddings, formals, special events, photoshoots, and other occasions. One-on-one makeup lessons are also available.
Do you work with all skin tones and hair types?
Absolutely. I have experience working with all skin tones and hair textures, using high-quality professional products suited to a wide range of complexions and hair types.
💍 BRIDAL & SPECIAL EVENTS
Do you offer trials?
Yes, trials are available and recommended 1–3 months before your event to finalise your look.
How far in advance should I book?
• Weddings: 6–12 months in advance
• All other events: 2–4 weeks in advance is ideal
Do you accept group or bridal party bookings?
Yes! I can accommodate small groups and bridal parties on my own. A schedule will be
created to keep everything running smoothly on the day.
💰 BOOKING & PAYMENT
How do I secure my booking?
A non-refundable deposit and your event details are required to confirm your appointment. Bookings are not held without both.
What payment methods do you accept?
Bank transfer, or cash. Receipts are available upon request.
Is travel or parking included in the quote?
Travel is included in your personalised quote. If free or on-site parking isn’t available, any paid parking expenses will be added to your invoice with a receipt provided.
💇 HAIR & LASHES
What are your hairstyling options?
• Hair Down: Straight or curled (no pinning or braiding) on clean, dry hair
• Hair Up: Updos, half-up styles, or Hollywood waves — also on clean, dry hair
Are false lashes included?
Yes! Complimentary strip lashes are included with every makeup booking. You can choose from natural to full glam styles.
Can I wear lash extensions?
Yes. However, makeup residue may affect the look of lash extensions. Strip lashes are still available if you’d like to enhance your look.
🧴 PRODUCTS & PREP
What brands do you use?
My makeup kit includes high-end professional brands like MAC, Charlotte Tilbury, Natasha Denona, and Makeup by Mario. For hair, I use trusted salon brands like GHD, Kobo, and Schwarzkopf. All tools and products are sanitised between clients and selected for quality, longevity, and camera readiness.
How should I prepare for my appointment?
Please arrive with clean, moisturised skin and dry hair. I’ll send a prep guide beforehand to help you get ready.
Can I use my own makeup?
You’re welcome to use your own products, but I recommend using my pro kit for the best result. Please note I cannot guarantee the outcome or longevity if using products I haven’t selected.
❌ CHANGES & CANCELLATIONS
What is your cancellation policy?
If you need to cancel your booking, please notify me as soon as possible. Cancellations may result in a fee depending on the timing and nature of the appointment. Flexibility may be offered in genuine emergencies or exceptional circumstances, at my discretion.
Are deposits refundable?
All deposits are strictly non-refundable and act as a cancellation fee. This applies to all cancellations unless otherwise agreed due to exceptional circumstances.
Can I change my appointment time or date?
Yes—you’re welcome to request a change. While I’ll do my best to accommodate, availability is not guaranteed. The earlier you reach out, the better!